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Mining app is not connecting for mining

Be sure to check your miner logs to correctly identify the issue:

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Search for messages like:

  • Connection reset
  • Software caused connection abort
You may as well be connected to the pool but it may not stay connected (constant reconnections), this is a signal of a Firewall restriction at a network level. Usually ASUS routers have a feature called AIProtection that caused such issues, or ARRIS routers can have a similar feature.

The issue can be fixed by disabling your Firewall or the AIProtection from your router (if that's the case).